Technology articles
Articles tagged technology from the Community blog.
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Technology
What's Changing on WhatsApp: Usernames, New IDs, and What It Means for You
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SkincareFragranceVeganGiftingVIPCart
TechnologyBest Practices
How SMS Marketing Builds Better Customer Profiles with First- and Zero-Party Data
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Messages
Hey! 20% off this weekend only
Not Delivered
TechnologyBest Practices
Why Sending Marketing Texts From Your Phone Is Quietly Failing You
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SMS
Email
WhatsApp
Push
TechnologyBest PracticesTrends & Insights
The Modern Marketing Paradox: When More Channels Cause Audience Fragmentation
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9:42 PM, paused
TechnologyBest Practices
Managing Quiet Hours: Sending Text Marketing Messages & State Specific Requirements
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Live1,248 replies
Which city should we visit next?
Austin46%
Brooklyn31%
Nashville23%
TechnologyBest PracticesCompany News
The Power of SMS Surveys: A Smarter Way to Collect Instant Feedback
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Performance
Sent120k
Opened110k
Clicked41k
TechnologyBest PracticesTrends & Insights
How to Build an SMS Marketing Strategy That Actually Drives Engagement
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Community
Hey Sarah! Your front-row pre-sale opens at 10am
Delivered
TechnologyBest PracticesTrends & Insights
Personalization at Scale: How the Right Message at the Right Time Builds Fandom
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TechnologyBest Practices
What “Good” SMS List Growth Looks Like and How to Get There
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Connect
TechnologyBest Practices
The Brand Relationship Layer You’ve Been Missing
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Quick one, what should we make next?
Bring back the lemon one
On it. Saving you a case 🍋
TechnologyBest PracticesTrends & Insights
Conversational SMS Marketing: Turning Bulk Messages Into Two-Way Conversations
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Blocked
TechnologyBest PracticesTrends & Insights
Blocked Messages and How To Retrieve Them
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Trends 2026
TechnologyBest PracticesTrends & Insights
SMS Marketing Review: 2025 Recap and 2026 Trends
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2.7×
Conversion lift
3 min
To read
TechnologyBest PracticesProduct News
Timely, Personalized Follow-Ups Can Double or Triple Your Campaign Conversion Rates
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SMSActive
WhatsApp
Email
TechnologyBest PracticesRetail+2
Boost Team Engagement & Internal Communications with Text Alerts
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Muted
TechnologyBest PracticesTrends & Insights
Push Notifications Are Getting Muted: Here’s What to Do Instead
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Voice memo, 0:42
TechnologyTrends & InsightsMusic+1
From Pop Stars to Blockbusters: How Audio Messaging Boosts Fan Engagement
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Quick one, what should we make next?
Bring back the lemon one
On it. Saving you a case 🍋
TechnologyBest PracticesProduct News
Mastering Two-Way Conversations: Unleashing Personalization with Branching Logic in Flows
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Performance
Sent120k
Opened110k
Clicked41k
TechnologyBest PracticesTrends & Insights
Data-Driven Marketing: Smart Text Wins Over Social Media Guesswork
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Flows
TechnologyBest PracticesProduct News
The Community Summer of Flows
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TechnologyTrends & InsightsMusic
WhatsApp’s New Translation Feature Brings Global Fans Even Closer
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Buy Now→Text Us
Conversation = conversion
TechnologyTrends & InsightsRetail
Why ‘Text Us’ Is the New ‘Buy Now’
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AI
"best skincare for sensitive skin"
↓ 32%↓
Text us, we'll match you in 2 min
+58%TechnologyTrends & Insights
The Benefits of SMS Marketing as AI Disrupts Traditional Search
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Settings
AI suggested replies
Quiet hours
Auto opt-in confirmation
TechnologyBest Practices
SMS Automation Made Simple: How to Send Automated Texts That Drive Engagement & Results
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iOS 26
Known Senders
Unknown Senders
Spam
TechnologyTrends & Insights
What Marketers Need to Know About iOS 26: Unknown Sender Inbox and More
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SB 140
TechnologyBest PracticesTrends & Insights+1
[UPDATED] What the New Texas SB 140 Expansion to SMS/MMS Means for Your Marketing Efforts
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Settings
AI suggested replies
Quiet hours
Auto opt-in confirmation
Technology
’MMS Messaging Needs To Be Enabled' - A How-To
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9
Must-haves
TechnologyBest Practices
9 Key Functionalities to look for in your messaging engagement platform
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Blue · Green
TechnologyTrends & Insights
Green Texts Vs. Blue Texts: Which Is Better?
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Settings
AI suggested replies
Quiet hours
Auto opt-in confirmation
TechnologyBest Practices
How Community.com Ensures TCPA Compliance and Builds Trust with Customers
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Messages
C
Community9:41 AM
Read 9:42 AM
TechnologyBest Practices
How Do I Know If My Text Message Was Read?
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Community
Tap and hold to react ❤️
Delivered
Technology
How To Like A Text Message On Android
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SMSActive
WhatsApp
Email
Technology
What Is a Text Messaging Platform?
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Survey
What are you shopping for?
For me62%
Gift28%
Just looking10%
TechnologyTrends & Insights
What Is Zero-Party Data and How to Use It for SMS Marketing
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SMSActive
WhatsApp
Email
TechnologyTrends & Insights
Yotpo Is Exiting SMS: What You Should Look For In an SMS Marketing Platform
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RCS
VerifiedRich mediaRead receiptsReply suggestions
TechnologyTrends & InsightsCompany News
What is RCS Messaging and Why It Matters
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10DLC
Technology
What is A2P 10DLC, Short Codes, and Toll-Free Messaging
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