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Technology articles

Articles tagged technology from the Community blog.

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Technology

What's Changing on WhatsApp: Usernames, New IDs, and What It Means for You

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SkincareFragranceVeganGiftingVIPCart
TechnologyBest Practices

How SMS Marketing Builds Better Customer Profiles with First- and Zero-Party Data

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Messages

Hey! 20% off this weekend only

Not Delivered
TechnologyBest Practices

Why Sending Marketing Texts From Your Phone Is Quietly Failing You

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SMS
Email
WhatsApp
Push
TechnologyBest PracticesTrends & Insights

The Modern Marketing Paradox: When More Channels Cause Audience Fragmentation

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9:42 PM, paused
TechnologyBest Practices

Managing Quiet Hours: Sending Text Marketing Messages & State Specific Requirements

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Live1,248 replies

Which city should we visit next?

Austin46%
Brooklyn31%
Nashville23%
TechnologyBest PracticesCompany News

The Power of SMS Surveys: A Smarter Way to Collect Instant Feedback

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Performance
Sent120k
Opened110k
Clicked41k
TechnologyBest PracticesTrends & Insights

How to Build an SMS Marketing Strategy That Actually Drives Engagement

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Community

Hey Sarah! Your front-row pre-sale opens at 10am

Delivered
TechnologyBest PracticesTrends & Insights

Personalization at Scale: How the Right Message at the Right Time Builds Fandom

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Grow Your Community
TechnologyBest Practices

What “Good” SMS List Growth Looks Like and How to Get There

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Connect
TechnologyBest Practices

The Brand Relationship Layer You’ve Been Missing

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Quick one, what should we make next?

Bring back the lemon one

On it. Saving you a case 🍋

TechnologyBest PracticesTrends & Insights

Conversational SMS Marketing: Turning Bulk Messages Into Two-Way Conversations

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Blocked
TechnologyBest PracticesTrends & Insights

Blocked Messages and How To Retrieve Them

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Trends 2026
TechnologyBest PracticesTrends & Insights

SMS Marketing Review: 2025 Recap and 2026 Trends

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2.7×
Conversion lift
3 min
To read
TechnologyBest PracticesProduct News

Timely, Personalized Follow-Ups Can Double or Triple Your Campaign Conversion Rates

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SMSActive
WhatsApp
Email
TechnologyBest PracticesRetail+2

Boost Team Engagement & Internal Communications with Text Alerts

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Muted
TechnologyBest PracticesTrends & Insights

Push Notifications Are Getting Muted: Here’s What to Do Instead

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Voice memo, 0:42
TechnologyTrends & InsightsMusic+1

From Pop Stars to Blockbusters: How Audio Messaging Boosts Fan Engagement

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Quick one, what should we make next?

Bring back the lemon one

On it. Saving you a case 🍋

TechnologyBest PracticesProduct News

Mastering Two-Way Conversations: Unleashing Personalization with Branching Logic in Flows

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Performance
Sent120k
Opened110k
Clicked41k
TechnologyBest PracticesTrends & Insights

Data-Driven Marketing: Smart Text Wins Over Social Media Guesswork

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Flows
TechnologyBest PracticesProduct News

The Community Summer of Flows

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WhatsApp translation feature
TechnologyTrends & InsightsMusic

WhatsApp’s New Translation Feature Brings Global Fans Even Closer

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Buy NowText Us
Conversation = conversion
TechnologyTrends & InsightsRetail

Why ‘Text Us’ Is the New ‘Buy Now’

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AI
"best skincare for sensitive skin"
↓ 32%
Text us, we'll match you in 2 min
+58%
TechnologyTrends & Insights

The Benefits of SMS Marketing as AI Disrupts Traditional Search

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Settings
AI suggested replies
Quiet hours
Auto opt-in confirmation
TechnologyBest Practices

SMS Automation Made Simple: How to Send Automated Texts That Drive Engagement & Results

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iOS 26
Known Senders
Unknown Senders
Spam
TechnologyTrends & Insights

What Marketers Need to Know About iOS 26: Unknown Sender Inbox and More

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SB 140
TechnologyBest PracticesTrends & Insights+1

[UPDATED] What the New Texas SB 140 Expansion to SMS/MMS Means for Your Marketing Efforts

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Settings
AI suggested replies
Quiet hours
Auto opt-in confirmation
Technology

’MMS Messaging Needs To Be Enabled' - A How-To

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9
Must-haves
TechnologyBest Practices

9 Key Functionalities to look for in your messaging engagement platform

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Blue · Green
TechnologyTrends & Insights

Green Texts Vs. Blue Texts: Which Is Better?

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Settings
AI suggested replies
Quiet hours
Auto opt-in confirmation
TechnologyBest Practices

How Community.com Ensures TCPA Compliance and Builds Trust with Customers

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Messages
C
Community9:41 AM

Read 9:42 AM

TechnologyBest Practices

How Do I Know If My Text Message Was Read?

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Community

Tap and hold to react ❤️

Delivered
Technology

How To Like A Text Message On Android

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SMSActive
WhatsApp
Email
Technology

What Is a Text Messaging Platform?

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Survey

What are you shopping for?

For me62%
Gift28%
Just looking10%
TechnologyTrends & Insights

What Is Zero-Party Data and How to Use It for SMS Marketing

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SMSActive
WhatsApp
Email
TechnologyTrends & Insights

Yotpo Is Exiting SMS: What You Should Look For In an SMS Marketing Platform

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RCS
VerifiedRich mediaRead receiptsReply suggestions
TechnologyTrends & InsightsCompany News

What is RCS Messaging and Why It Matters

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10DLC
Technology

What is A2P 10DLC, Short Codes, and Toll-Free Messaging

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