Built on trust. Backed by compliance.
Enterprise-grade data protection for modern messaging. From the moment a member joins your community, their privacy, preferences, and personal data are protected by industry-leading practices.
Overview
Communication grounded in trust, privacy, and transparency
We treat your community members like they are our own. Whether you're a brand, creator, or enterprise, we help you create messaging experiences that people want to opt into, not out of, with consent, opt-out handling, and quiet hours enforced on every send.
Compliance Status
Last audit
0 issues found
Why Data & Compliance
Privacy and security, built in from day one
SOC 2® Type 2 Report
Community has received a SOC 2® Type 2 report on the organization's controls relevant to security, availability, and confidentiality.
Privacy By Design
We follow a privacy-first philosophy, baking in controls, protections, and transparent policies from the start. We never sell your audience data. Period.
Built for Global Standards
Community meets or exceeds leading global and regional regulations, including TCPA, CTIA Guidelines, CAN-SPAM, GDPR, and CCPA/CPRA.
Enterprise-Level Security
Your data is encrypted in transit and at rest, with strict access controls, regular third-party audits, and multi-layered defense protocols on every message.
Capabilities
Data & Compliance capabilities
Member Consent to Receive Texts
Ensure that all members of your community are informed and in agreement with our terms before receiving any messages, keeping you compliant with TCPA.
Opt-Out of a Community
All members can quickly text STOP, or you can define custom stop-intent keywords, to be removed from your community automatically.
Quiet Hours and Time Zone Targeting
Protect your community's peace and quiet with quiet hours by default, and target campaigns by time zone for maximum respect and results.
Sensitive Content Warning
Ensure outbound message content is compliant with TCPA sensitive content requirements through Community's automated detection system.
Age Gate Controls
All members are at least 13 years old, and you can target by age group to keep alcohol or tobacco content restricted to members over 21.
Member Help Portal
Members can email our Customer Support team to delete their profile data, or edit it themselves through the Member portal at any time.
Turn Community into your best performing channel
The most innovative companies lean
on Community to turn engagement into action.