Know what works. Optimize what's next.
Actionable insights drive results. Get real-time data on every message, campaign, and flow, so you can double down on what's working and ditch what's not.
Overview
Actionable insights that drive real results
Community reporting gives you the data you need to understand performance, uncover trends, and fine-tune your strategy. Track messages, clicks, replies, and more, all tied to real people, not abstract metrics.
Audience Analytics
New Members
Top Cities
Age
Gender Identity
Capabilities
Reporting capabilities
Dashboard Overview
See your Community's membership and growth trends at a glance.
Community Demographics
Quickly see your community demographics like age, gender, and location.
Best Time to Send
Understand the best day and time to send messages and campaigns based on past performance, then schedule a campaign with a single click.
Shopify Reporting
Understand how Community is contributing to your Shopify sales.
Download Account Data
Campaign Performance
Time sent, message text, recipient count, response count, stop count, etc.
Message Segment Usage
Detailed usage report with message type and daily breakouts.
Campaign Link Performance
Link type, link url, recipient count, hit count, message ID, etc.
Member Details
First and last name, email, birthday, gender identity, city, state, etc.
Member Subscription Status
Changes in the subscription state of members (start, stop, etc).
Communities
Community Name, ID, and Member count.
Community Membership
Member ID, Community ID, and the date that the Member was added to the Community.
Data exports are refreshed every 24 hours.
AVAILABLE ON SELECT PLANS
Data Exports
Export campaign performance, link analytics, member details, subscription state, and full community membership as ready-to-use CSVs or JSON. Pipe them into your warehouse, BI tool, or CRM, refreshed every 24 hours.
Why Reporting
Data that turns into decisions
Measure What Matters
Track opens, clicks, replies, sentiment, and completion rates across every message, flow, and campaign.
Tie Data to Real People
See engagement and behavior at the individual level, not just anonymous stats.
Spot Trends Instantly
Uncover what types of messages are resonating so you can keep improving your strategy.
Prove ROI
Show your team, or yourself, how Community drives results that actually move the needle.
Turn Community into your best performing channel
The most innovative companies lean
on Community to turn engagement into action.