Fill Spaces. Build Loyalty. Drive Traffic.
Trusted by the Most Forward-Thinking Names in Real Estate & Property Management
Top REITs and property management companies trust Community to deepen shopper relations. Here are a few examples:
Community helps you:
Turn Shoppers into Communities
Make every visitor feel like a VIP.
One-size-fits-all SMS blasts get ignored. Start real, two-way conversations that drive visits, engagement, and retention. Collect preferences, offer personalized deals, and build loyalty for your retail destinations.
Boost Foot Traffic & Tenant Revenue
Promote what's happening and measure what works.
Share updates on new openings, in-mall promotions, and seasonal events. Use QR-to-text at kiosks and signage to drive participation. Every message becomes a trackable, data-rich touchpoint that supports tenant success.
Collect Actionable Zero- and First-Party Data
Turn insights into action. Gather real-time shopper feedback, demographic insights, and behavioral trends from direct conversations. Learn who’s responding, what they like and where they shop to segment audiences, optimize campaigns, and drive repeat visits.
Centralize Control, Localize Flexibility
Scale campaigns portfolio-wide without slowing down.
Give your portfolio team visibility into performance and spend. Let local property teams launch personalized messaging flows that respond to their unique foot traffic, demographics, and tenant mix.
Modernize Property Communications
From parking alerts to live navigation.
Make your centers more accessible and easier to navigate. Share maps, hours, directions, and pop-up updates instantly through SMS. Respond in real time to shopper inquiries to elevate the customer experience.
Commercial real estate is no longer just about managing square footage, it’s about creating shopper experiences that build loyalty, support tenants, and drive revenue.
The Community Blog
Don’t just inform tenants, build a unique Community.
Bring Your Tenants and Shoppers Together.
Text your tenants, shoppers, and prospects directly. No portals, no apps, no friction. Start two-way conversations with shoppers to share updates they care about (events, deals, openings), collect preferences, and build a repeat-visit, high-LTV audience over time. Boost foot traffic, drive tenant success, and build loyalty with conversational messaging that turns square footage into real engagement.
Tool
Benefit
Tools & Benefits
Dynamic Shopper Segmentation
Segment by behavior, interest, or visit frequency to tailor outreach. Group shoppers into communities based on their interactions and preferences
Learn More About SegmentationQR-to-Text Activation
Use signage, events, and kiosks to grow your opt-in database
Learn More About QR CodesReal-Time Insights
Track campaign performance, member growth, and engagement, center by center. Control branding, funding, and analytics at the portfolio level.
Learn More About InsightsLocal Flexibility
Enable individual centers to run timely, location-specific campaigns.
Learn More About Campaigns
Explore
Resources
Your Secret Superpower for Occupancy, Loyalty, and Activation
Deliver experiences, not just square footage. Connect with tenants and shoppers at scale.