Community

Reach the world on WhatsApp.

Verified business identity, rich two-way conversations, and global delivery in the app your audience already opens every day.

Overview

Conversations the world can have.

WhatsApp is how billions of people message friends, family, and the brands they trust. Show up there with a verified profile and the same intimacy your audience expects.

2B+
Active users
180+
Countries

Why WhatsApp

Trust at global scale.

Global reach

180+ countries, 2 billion+ active users worldwide.

Verified identity

Branded business profile with the WhatsApp green check.

True two-way

Members reply with text, photos, video, or voice notes.

Opt-in, by design

Keep your audience compliant and engaged.

Capabilities

Everything WhatsApp Business, simplified.

Verified business profile

The green check, on your name.

Members know it's really you. Your logo, brand color, and business description sit at the top of every thread, with Meta's official verified badge.

MM
Megan Moroney
Music · Verified Business

Two-way media

Real conversations, in any format.

Fans reply with photos, video, voice notes, and gifs. No more bouncing between channels to share a moment, it all lives in the same WhatsApp thread.

How was the show last night?
Front row, no words 🩷
Voice note · 0:08

Template management

Approvals, version control, ready to send.

We submit templates for Meta approval, version every change, and keep your active set clean so a launch never gets blocked at the last minute.

Template · tour_presale_v2
Hey {{1}}, pre-sale for the {{2}} tour opens at 10am tomorrow. Tap below for your code.
Approved by Meta
v2 · 2 days ago

FAQ

Common questions about WhatsApp.

Turn Community into your best performing channel

The most innovative companies lean
on Community to turn engagement into action.