Get Known. Drive Sales. Grow Loyalty.
Trusted by the Coolest Brands
Unique consumer and retail brands trust Community to turn buyers into brand fanatics. Here are some examples:
Communinty helps you:
Turn Buyers Into Brand Advocates
Make every message feel like it was meant for them. Personal touch is key for consumer brands and retailers. Send thank you notes, styling tips, or surprise rewards. Invite customers to exclusive events or VIP lists. Deliver the kind of personalized care that keeps them coming back, and telling their friends.
Maximize Every Launch and Promotion
Create buzz and convert in real time. Announce limited releases, flash sales, or restocks the moment they go live. Send countdowns and direct links that cut through the noise and drive instant action without relying on inboxes or social algorithms.
Power Up With Shopify
Integrate seamlessly with your storefront.
Use Shopify integration to automatically sync customer data, order history, and product catalogs into Community. Trigger messages based on purchases, send personalized follow-ups, and use cart abandonment data to recover sales. With Community, your store and your texts now work smarter, together.
Build First-Party Data, Not Dependency
Know your customers, not just your metrics. Use replies and clicks to segment customers by behavior, location, or shopping preferences. Understand which new products they are interested in. Tailor messages for your most loyal customers, last-minute gifts, or high value buyers - no third party data needed.
Recover Carts, Reward Loyalty
Turn moments of interest into moments of purchase. Follow up with cart reminders, exclusive promo codes, special offers at check out or personalized product recommendations. Run loyalty programs and re-engagement messages that keep your brand top of mind.
Go Beyond E-mail and Social
Reach your audience where they actually engage. While open rates for email shrink and social feeds get saturated, SMS cuts through the clutter with over 90% open rates and immediate impact. Community puts you right where your customer lives: on their phone.
Retailers need a solution that turns messaging into real conversations and long-lasting relationships. With Community, every shopper feels like part of something bigger.
The Power of Personal Connection Blog
Don’t just build an audience, build customer loyalty.
Build real connections with the customers who matter most. Use Community to launch new products, restock favorites, and reward loyal shoppers, all through direct, engaging text conversations that boost engagement, drive conversions, and foster loyal, lifelong relationships.
Tool
Benefit
Tools & Benefits
Shopify Integration
Automatically sync customer, order, and product data for smarter messaging
Learn More About IntegrationsSub-Communities
Segment by shopping behavior, location, or loyalty status. Automatically cluster responses for efficient replies.
Learn More About Sub-CommunitiesHigh Conversion Messaging & Flows
Send time-sensitive offers, product drops, and content with built-in urgency using automated flows.
Learn More About FlowsFirst Party Data Collection
Build powerful member profiles through direct conversations and preferences
Learn More About First Party DataMultimedia Messages
Use video, gifs, voice memo and more showcase lookbooks, unboxings, and tutorials directly in the text thread
Learn More About MessagingSeamless Sign-Up Tools
Use web forms, checkout opt-ins, and QR codes to grow your SMS list
Learn More About Growth Tools
Explore
Resources
Your Secret Superpower for Conversions, Community, and Commerce
Deliver delightful experiences at every touchpoint. Connect with your customers at scale.