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Text Conversations Inspire Immediate Action.

Built for Speed. Designed for Action.

Everyone looks at text messages immediately and 98% of the time, they open the message. Community was created with one belief: the most impactful messages are the most personal. Every conversation is an opportunity to make someone feel understood, valued, and inspired to act.
 
That's why Community is perfect to drive immediacy and action in all of your marketing programs. We enable you to scale personalization with automation. Flows, sub-communities, and segments make it easy to deliver tailored, human-feeling messages to thousands without the manual lift.
 

Create unique, personalized journeys based on audience interests, behaviors, and time zones

Personalize texts using names, cities, and custom data

Automate multi-step campaigns that feel like one-to-one conversations, even at scale

Why Automated Conversations Matter

Reply Fast_Messaging
90 Seconds

SMS is almost instantaneous in its reach and response. Up to 95% of text messages are read within 3 minutes of delivery and the average response time is only about 90 seconds. 

Measure What Matters_Reporting
98% Open Rate

Text marketing nearly guarantees your message will be seen with  98% open rate, meaning almost all texts are opened by recipients. Marketing texts see CTR averages around 19-20% on links, and some reports show CTRs up to ~36% for SMS campaigns. This means at least one out of five text recipients will click through to a website or offer.

Optimize with Confidence_Reporting
40% Cart Recovery

SMS can rescue abandoned carts effectively with text reminders converting 25-40% of abandoned cart scenarios in e-commerce. Overall, from first click to final sale, SMS currently drives the highest conversion percentage between text, social and e-mail.



Connect to Your Community With Personalized Messages.

Audiences receive relevant, timely, personalized messages.

When people feel seen and understood, they’re more likely to engage, support, and act. Personalized messaging turns your audience from passive recipients into active community members — driving loyalty and long-term growth.



Tools & Benefits

Smart Flows

Build automated sequences that adapt to user responses, preferences, and engagement. Whether it’s onboarding, event reminders, or product drops flows make it feel personal.

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Merge Fields

Insert first names, locations, sign-up sources, and custom data automatically. Every message feels like it was written just for your members because it was.

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Audience Segmentation

Group your audience by behavior, interest, or custom tags to send the right message to the right person at exactly the right time.

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Time Based Triggers

Send messages based on birthdays, time zones, or previous actions to keep communication timely and relevant.

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Community Text Marketing Drives Immediate Action

Start texting. Start connecting. Start growing.