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Personalization
Drives Revenue.

It's Time to Get Personal

Mass marketing can feel cold and robotic, leaving your audience disconnected and disengaged. Generic blasts don't resonate and in a world craving authentic connection, impersonal messaging just doesn't cut it.   
 
Community puts personalization front and center, even when reaching thousands. Using advanced segmentation, automation, and customizable fields, Community helps you:
 

Segment your audience by interests, behavior, and demographics so every message hits the right note

Automate personalized sequences and responses that adapt to how people engage

Create personalized messages inserting names, locations, preferences, and more for genuine connection

Why Personalization Matters

Drive ROI_Growth Tools
65% are Likely To Spend More

When brands personalize their communications and offerings, 62% of millennials and 65% of generation Z are more likely to increase their spending. 

 

Prove ROI_Reporting
32% Increase Per Purchase
Businesses that personalize their experiences for their customers can drives a 32% increase in spending per purchase.
Meet People Where_Growth Tools
45% Repeat Purchases

Customers and fans are more likely to give you consistent business when you develop and personalized relationship with them. In fact, 45% of customers make repeat purchases when engagement aligns with their preferences.

Connect to Your Community with Personalized Messages.

Audiences receive relevant, timely, personalized messages.

When people feel seen and understood, they’re more likely to engage, support, and act. Personalized messaging turns your audience from passive recipients into active community members — driving loyalty and long-term growth.

Tools & Benefits

Custom Merge Fields

Automatically pull in first names, cities, sign-up sources, and more to make every message feel 1:1.

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Audience Segmentation

Group your Community by behaviors, tags, or custom attributes to target specific people with specific content.

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Automated Workflows

Trigger messages based on time zones, birthdays, or past engagement to keep the experience timely and relevant.

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Rich Campaigns & Messages

Create highly targeted & personalized campaigns to specific segments of your audience and send them rich, multimedia messages.

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Increase Your Revenue with Community

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