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Community Seamlessly Integrates With Your Existing Ecosystem

Community is built to work alongside the systems you already use. Integrations connect Community with the tools you already use so your data works together, not in silos. You see the full picture of your audience and can move from insight to action without manual work. 

Flexible For Any Marketing Ecosystem

Save Time_Flows
Faster Time to Value

Community pulls in your existing data so teams don’t have to rebuild context before sending campaigns. 

Track Performance_Flows
Data-driven Decisions

When responses and engagement sync back to your CRM or marketing tools, you can clearly see who’s ready to act and what to do next.

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Less Busywork

Systems stay in sync on their own, which means fewer manual updates, fewer mistakes, and less time spent managing tools. 

Integrations Capabilities

Marketing Orchestration

Salesforce
Sync Contacts, Leads, and Campaign Members between Salesforce and Community.  Messages stays attached to the right records and is actionable inside Salesforce Data, Sales, and Marketing Clouds.

Adobe Journey Optimizer
Add Community SMS as an action in Adobe Journey Optimizer so texts run inside journeys and capture replies as part of the customer experience.
  
Zapier
Trigger Community texts from events in your other tools using Zapier, so messaging fits seamlessly into the workflows you already automate.

GrowthLoop
Activate audiences built in GrowthLoop inside Community, turning analytics-driven segments into timely, targeted text engagement.
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Revenue & Conversion

Shopify
See which Shopify orders come from Community texts, track customer purchases, and follow up on abandoned carts to recover missed sales.

ActBlue
Sync ActBlue donations into Community to see donor names and gift amounts and send timely thank-you texts that strengthen supporter relationships.

Events, Ticketing, and Fan Experiences

Seated
Use Seated presale and RSVP data in Community to message fans at the right moment and convert intent into ticket sales and merch revenue.

SET.Live
Bring live show interactions from SET.Live into Community and follow up with targeted texts that turn in-venue moments into ongoing engagement and sales.

Bandsintown
Sync Bandsintown follows and RSVPs with Community to segment interest by location and drive ticket and merch sales with targeted texts.

WIT Contest Integrations
Capture contest entries during live events and activate participants in Community using engagement data to follow up and grow relationships after every event.

Tradable Bits
Turn in venue Tradable Bits fan activity into Community segments so you can message fans based on how they engage and continue the conversation by text.
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integrations

Lead Capture & Audience Growth

Formstack
Send Formstack submissions into Community to turn form responses into Members you can follow up with and engage by text.

Sign-Up Form Integrations
Automatically add people to Community when they submit an external sign-up form, turning interest into immediate engagement.

APIs & Data

Async REST APIs
Use Community’s async REST API to process high-volume data and messaging requests reliably at scale.

Nightly Bulk Data Downloads (API)
Pull nightly bulk exports of Community data via API to support reporting, analytics, and long-term data analysis.

Real-time, event-based Webhooks
Use real-time, event-based webhooks to send live data into Community and trigger messages as activity happens.

Member Data Import and Export
Import and export Member data by CSV to keep Community aligned with your systems and target audiences using profile and engagement data.
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