Community

The fan relationship doesn't end at the ticket sale

Both Vozzi and Community sell tickets over text. But what happens after someone buys is where the two platforms actually split. While Vozzi stops at the sale, Community is built to strengthen fan relationships in the long run.

By Karinne Lima3 min read
Abstract illustration of a ticket leading into an ongoing two-way text conversation with fans

What Vozzi is good for

Vozzi is a solid choice for smaller athletic programs looking to move tickets. Focused on the transaction more than the conversation, it handles ticket sales and payments. If that's the whole job you need done, it's a reasonable place to start.

Where Community stands out

Revenue, plus the relationship that keeps it coming

Community drives ticket revenue too. The difference is what happens after someone buys. Instead of the interaction ending at checkout, Community keeps fans engaged for the next game, merch drop, upcoming season, and every event in between.

Zero-party data that compounds

The people who opt in to hear from you are the ones who buy and show up most. Community's two-way conversations let you send and receive texts that reveal what your fans are interested in. That's zero-party data that you can leverage to make the next send even more relevant.

Advanced segmentation for precise targeting

Every text your fans respond to tells you something. Community turns those interactions into interest groups you can send to, so you can create experiences for the fans buying tickets (e.g. single game, season or box) or telling you their favorite players.

Built on what works for the biggest names in sports

The Minnesota Vikings, OKC Thunder, Portland Timbers, Carolina Hurricanes, Charlotte Crown, and Charlotte Checkers, and rising star AJ Dybantsa are some of the brands running their text programs on Community. Because the platform is built to handle scale with simplicity, it grows with your program instead of becoming something you outgrow.

Competitive view table comparing in depth audience filtering across Community, Klaviyo, Attentive, SimpleTexting, and Laylo and Vozzi

The difference between Community and Vozzi

Any ticketing platform can sell a ticket. The platform worth building your text program on enhances the relationship you've worked so hard to earn, even after the sale.

That's the main difference between Community and Vozzi. When Vozzi's job ends at the transaction, Community's job is just getting started there. Revenue is one of the outcomes, not the only one.

Sell the ticket. Keep the fan.

If your program is only trying to move tickets, Vozzi may work. If you want the lasting relationship that keeps the sale coming back, that's what Community is built for.

Want to see what that actually looks like for your program? Book a demo and we'll walk you through it.

Turn Community into your best performing channel

The most innovative companies lean
on Community to turn engagement into action.