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Built on Trust. Backed by Compliance.

Enterprise-Grade Data Protection for Modern Messaging

At Community, we believe that communication should he grounded in trust, privacy and transparency, which is why we treat your community members like they are our own. From the moment a member joins your Community, their privacy, preferences, and personal data are protected by industry-leading practices. Whether you're a brand, creator, or enterprise, we help you create messaging experiences that people want to opt into, not out of. 

Why Data & Compliance?

Work Smarter_Messaging
Privacy By Design

We follow a "privacy-first" philosophy, baking in controls, protections, and transparent policies from the start. We never sell your audience data. Period.

Built for Global_Data & Compliance
Built for Global Standards

Community meets or exceeds leading global and regional regulations, including:

  • TCPA
  • CTIA Guidelines
  • CAN-SPAM Act
  • GDPR 
  • CCPA/CPRA 
Enterprise-Level Security_Data & Compliance
Enterprise Level Security

Your data is encrypted in transit and at rest. We maintain strict access controls, conduct regular third-party audits, and implement multi-layered defense protocols to secure every message and interaction.

Data & Compliance Capabilities

Consent-to-Receive

Member Consent to Receive Texts

Ensure that all Members of your Community are informed and in agreement with our terms before receiving any messages to ensure compliance with TCPA. 


Opt-Out Of a Community

All Members can quickly and easily text the word "Stop" or customers can define similar stop-intent keywords to make sure members are automatically removed from your community.

Opt-Out

Quiet-Hours

Quiet Hours and Time Zone Targeting

Protect community members peace and quiet with our quiet hours feature, (outside of 8AM PT to 5PM PT) so you can schedule your campaigns for maximum respect and results. You can also target campaigns by time zone.


Sensitive Content Warning

Ensure outbound message content is compliant with TCPA sensitive content requirements through Community’s automated detection system.

Sensitive-Content

Age-Gate

Age Gate Controls

At Community, we take safety and security seriously. We ensure that all Members are at least 13 years old and all customers can select age groups to send age-appropriate content including restricting alcohol or tobacco related content to members over 21 years old. 


Member Help Portal

We understand that your privacy and security is important to you. That's why we offer our Members the option to email our Customer Support team to delete their profile data or edit it themselves through the Member portal. 

Help

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