We’re also excited to introduce Message Usage Insights! Gain valuable data on your SMS, MMS & WhatsApp usage, including outbound campaigns, onboarding messages, and other message types.
With Usage Insights, you can now make data-driven decisions and optimize your messaging strategy for maximum impact.
This feature is available to all Leaders on usage-based plans. For parent accounts, child accounts will not see message credit or usage information.
We're excited to introduce Pre-Purchased Credit Bundles! Pre-purchase message credits at a discount to maximize your budget and track them easily on your dashboard.
Some highlighted benefits:
This feature is available to all Leaders on usage-based plans. For parent accounts, child accounts will not see message credit or usage information.
We’re excited to announce a new feature that will streamline your communication workflow and boost team collaboration: Preview & Send Test Campaign!
This innovative feature empowers you to:
Save Time & Effort: Eliminate the worry of sending out messages with errors or inconsistencies.
We’ve launched “Recent Campaigns” a new feature in Compose Modal that displays your last 15 sent campaigns, saving you clicks and precious time.
Previously, building a message for 6 communities took 17 clicks. With Recent Campaigns, that’s reduced to just a few!
Your messages are about to get a whole lot more captivating! ✨ We're super excited to announce that Media Flows is now live, ready to infuse your automated text conversations with visual magic.
Here's how you can create conversations that truly POP:
Ready to create text flows that dazzle?
We’re excited to announce a new feature that will make your communications even more efficient and organized: Name Campaigns. Give your campaigns a clear and descriptive name when composing a message. This new feature allows you to:
This name will not only appear on the Campaigns page for easy identification, but you can also edit it at any time, even for existing campaigns.
Are you a savvy marketer who sends campaigns using multiple filters? Take advantage of the new Flexible Compose Filtering feature. This feature allows you to:
If you're interested in exploring different filter combinations, check out our help article that provides detailed examples.
Ready to give Flexible Filter Combos a try? Open your Compose modal and discover how it can benefit you and your organization today.
Want to brighten your Members' day by sending them a personalized birthday message? You can do this by setting up a one-time message that will be automatically sent to all your Members on their birthdays. This new feature allows you to:
If you prefer to send more personalized birthday greetings, you have the flexibility to create and send unique messages based on the day of the week. Here's a pro tip: Send a message on Tuesdays saying, "Hey there, it's Tuesday, and someone told me it's also your birthday! Wishing you a fantastic day!"
Discover the convenience of Automated Birthday Campaigns. A one-time setup ensures your customers never miss a birthday message.
Click here to learn more.
We are excited to introduce you to an innovative new feature that leverages OpenAI’s artificial intelligence to provide you with insights and help you better understand your Members. With the new AI Campaign Summary feature, you can:
This latest feature will summarize Member responses into an easily digestible executive summary, providing you with three key takeaways and a tailored recommendation.
Are you ready to take the AI Campaign Summary for a spin? Open your Campaigns and see how it can benefit you and your organization today.
Visit the AI feature page to learn more!
Our newest feature will recommend ways to respond to your Members using your conversation thread and tone of voice. Don’t like their suggestions? Don’t worry, you can always edit them to your liking and the tool will never send messages on your behalf.
Visit the AI feature page to learn more!
Our new AI Message Generator (Beta) analyzes your input and generates messages tailored to your specific needs, saving you time and effort. You can easily edit and fine-tune the generated messages to align with your brand voice, tone, and marketing goals. Don’t worry - the tool will never send messages on your behalf. You’ll always be in full control of which generated messages are sent to your audience.
Visit the feature page to learn more!
Custom Signup Fields allow you to collect unique data on your Members when they sign up for Community. You can collect anything, from their preferred streaming platform to social handles, favorite color, or profession. Collect the information that helps you learn about your Community and provides the most personalized messaging experience.
Dynamic fields can be used to personalize your messages with information such as the recipient's first name, last name, email address, or birthday. This can help you to increase engagement with your messages by making them feel more personal. You can insert dynamic custom fields into your messages by typing the { key or selecting the + icon. You can use up to 4 dynamic fields in one message.
With this new feature, Leaders will be able to follow up with Members based on their engagement with your outbound campaign: whether they responded or didn’t to your message and they clicked or didn’t click a link in your message.
Welcome to the Community.com Release Notes section! Here, we will be sharing all the latest and most exciting updates to our platform. From new features and improvements and performance enhancements, you'll find everything you need to know about our platform's latest releases.
.svg){kind=icon}
