Community is the leading SMS platform that activates audiences with unmatched conversational engagement. It connects businesses, brands, public figures, and creators with their audiences at scale - building trust, capturing insights, and increasing lifetime customer value. Transforming SMS from a transactional tool into a relationship-building channel, Community enables high-intent engagement through meaningful conversations that inspire action. The platform offers powerful segmentation capabilities to deliver personalized, meaningful messages to key audiences, giving brands the ability to engage authentically and free from the constraints of algorithms and disinformation.
Community is led by Chief Executive Officer Jeremy Schultz, who joined in November 2024. The company was founded in 2019 by Guy Oseary, Ashton Kutcher, Josh Rosenheck, and Matthew Peltier. In 2022, Robert Wolf joined as Community’s Chairman.
The Community Platform is an intuitive tool designed to help you engage and manage your audience. It allows you to segment your Members by interests, so you can send content that is tailored to their preferences. You can even set up automatic responses when Members text you certain keywords. Additionally, you can opt-out Members who send you inappropriate texts, report them to the Trust & Safety team, and block them from joining your Community again. Import and export data with ease, and take control of your audience data.
Community is a versatile platform that can be used by a wide range of customers to achieve their specific goals. For example, musicians can use it to connect with their fanbase, share updates about their upcoming projects, and promote their music. Brands and businesses can use it to engage with their customers, share product updates, and conduct market research. Public figures, such as politicians and entertainers, can use it to connect with their supporters, share their thoughts and opinions, and build their personal brands.
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