The Los Angeles Football Club wanted to share ticket information without forcing their audience to dig through emails, apps, or websites. They turned to SMS to meet fans where they are - on their phones!
Using Community’s patented Flows feature to connect with their fans in real-time, they sent automated messages, triggered by user behavior, that felt personal and not robotic.
This is what modern sports marketing, fan engagement, and audience strategy look like: fast, personal, and built on real-time communication. By leveraging Community’s automation capabilities, the team provided a much better fan experience and grew their fanbase substantially in a short period of time, with minimal effort.